Support
Questions about a report, a plan for your team, or a problem with the app? Write to us and a person answers, usually within one business day. You can also email hello@infinitelibrary.ai.
How do I delete my account?
Open Settings and choose Delete account. Your workspace, shipments and files are deleted if you are its only member.
A document was read wrongly. What now?
Mark the issue as ignored, and tell us the shipment name through this form. Clear scans and original PDFs give the best results.
How do I change or cancel my plan?
On the web, open Settings → Manage billing. Cancelling keeps the plan until the end of the paid period.